Symphony Commerce Achieves ISO/IEC 27001:2022 Certification via UKAS-Accredited Certification Body

Symphony Commerce, the B2B-focused digital commerce platform, has achieved ISO/IEC 27001:2022 certification, the internationally recognised standard for information security management, following a successful independent audit conducted by a UKAS-accredited certification body.

The certification was formally achieved in December 2025 and validates Symphony Commerce’s comprehensive approach to information security, risk management, and operational resilience across its platform, products, and internal processes.

During the auditing process, Symphony Commerce was recognised by auditors as one of the strongest management systems the auditor had encountered in recent years, reflecting a deeply embedded culture of accountability, governance, and continuous improvement.

A Commitment to Security, Trust, and Operational Excellence

ISO/IEC 27001 is the global benchmark for establishing, operating, and continually improving an Information Security Management System (ISMS). Achieving certification confirms that Symphony Commerce has implemented rigorous controls to protect sensitive information, manage security risks, and comply with legal, regulatory, and contractual requirements.

For Symphony’s customers, this milestone provides additional assurance that their data, integrations, and digital commerce operations are protected by industry-leading security practices that scale with complexity and growth.

Kevin Jones, Chief Technology Officer at Symphony Commerce, commented:

“Security is not a bolt-on for us; it is fundamental to how we design, build, and operate our platform. Achieving ISO/IEC 27001 certification through a UKAS-accredited certification body validates the standards we already hold ourselves to and gives our customers confidence that their data is protected by robust, independently verified controls.”

Marcus Nightingale, ISMS Lead at Symphony Commerce, added:

“This certification reflects the discipline and care our organisation applies every day; from secure architecture and code quality through to access controls and incident management. It is a shared achievement across the business and a strong foundation for how we continue to evolve the platform.”

What This Means for Symphony Commerce Clients and Partners

ISO/IEC 27001 certification delivers tangible benefits for both new and existing Symphony Commerce customers, including:

• Stronger information security; protecting sensitive commercial and customer data in line with regulatory and contractual expectations
• Structured risk management; proactively identifying and mitigating security threats across systems and workflows
• Increased trust and credibility; independently verified proof of Symphony’s commitment to data protection
• Operational resilience; improved preparedness for incidents and business continuity scenarios
• Competitive assurance; supporting procurement, tender, and enterprise security requirements

For organisations operating across multiple regions or complex B2B environments, ISO 27001 provides confidence that security practices are applied consistently and effectively.

Why UKAS Accreditation Matters

Symphony Commerce’s certification was achieved through a UKAS-accredited audit, offering a higher level of assurance than non-accredited alternatives. UKAS is the UK’s sole government-appointed national accreditation body, and its accreditation is globally recognised through international agreements.

UKAS accreditation ensures:

• Independent, impartial audits conducted to rigorous and consistent standards
• Reduced supplier risk for customers and partners
• Greater credibility with regulators, investors, and enterprise buyers
• Certification that drives meaningful improvement rather than checkbox compliance

Looking Ahead

This certification marks an important milestone in Symphony Commerce’s ongoing investment in platform security, governance, and operational maturity. It reinforces the company’s long-term commitment to building trusted digital commerce infrastructure for ambitious B2B organisations that refuse to compromise on performance, flexibility, or security.

About Symphony Commerce

Symphony Commerce is the UK-based digital commerce platform purpose-built for B2B complexity. Designed for wholesalers, distributors, and manufacturers, Symphony helps businesses orchestrate scalable, secure, and high-performance commerce ecosystems without compromise.

For more information, visit www.symphonycommerce.io.