--- title: "Sixfold Growth: How Building Plastics Online Scaled Their Ecommerce Operations with Symphony" description: After encountering growing limitations with their previous EKM platform, Building Plastics Online decided to migrate ecommerce platform to Symphony. image: https://resources.symphonycommerce.io/hubfs/Marketing/Customers/Building%20Plastics%20Online/Building%20Plastics%20Online%20logo%20-%20square.jpg --- [Skip to Content](https://resources.symphonycommerce.io/blog/how-building-plastics-online-scaled-their-ecommerce-operations-with-symphony#body) [![Logo mark Symphony Commerce in black](https://resources.symphonycommerce.io/hubfs/logo-mark-symphony-commerce-black-ergb.svg "Logo mark Symphony Commerce in black")](https://www.symphonycommerce.io/) Toggle Menu - [WHY SYMPHONY?](https://www.symphonycommerce.io/pages/why-shopblocks) Toggle children for WHY SYMPHONY? - [EXCLUSIVELY B2B ECOMMERCE](https://www.symphonycommerce.io/pages/why-shopblocks#exclusivelyB2B) - [LIMITLESS INTEGRATION](https://www.symphonycommerce.io/pages/why-shopblocks#ftv) - [FASTEST TIME TO VALUE](https://www.symphonycommerce.io/pages/why-shopblocks#limitlessIntegration) - [SEAMLESS MIGRATION](https://www.symphonycommerce.io/pages/why-shopblocks#seamlessMigration) - [CUSTOMER SUCCESS](https://www.symphonycommerce.io/pages/customer-success) Toggle children for CUSTOMER SUCCESS - [Case Studies Discover how Symphony Commerce has helped businesses overcome challenges and achieve remarkable growth through tailored ecommerce solutions.](https://www.symphonycommerce.io/pages/case-studies) - [FEATURES](https://www.symphonycommerce.io/pages/features-in-focus) Toggle children for FEATURES - [Nexus – White Label Storefront Platform Power your partners with ready-to-launch white label storefronts, built for scale and B2B complexity.](https://www.symphonycommerce.io/pages/nexus) - [Integrations Extend your Symphony Commerce capabilities with hundreds of API integrations built to connect your stack, your way.](https://www.symphonycommerce.io/pages/api-integrations-to-power-up-your-ecommerce) - [Fortis – Smarter Discounts for Bigger B2B Deals Elevate your promotional strategies with Fortis by Symphony Commerce.](https://www.symphonycommerce.io/pages/fortis) - [Symphony Pay – Trusted Payment Options for Modern B2B Commerce Built for the complexity of business-to-business commerce and trusted by businesses who refuse to compromise.](https://www.symphonycommerce.io/pages/symphony-pay) - [PRICING](https://www.symphonycommerce.io/pages/pricing) - [PARTNERSHIPS](https://www.symphonycommerce.io/pages/ensemble) - [INSIGHTS HUB](https://resources.symphonycommerce.io/blog) - [Knowledge Base](https://resources.shopblocks.com/knowledge-base) [Knowledge Base](https://resources.shopblocks.com/knowledge-base) - [Login](https://www.shopblocks.com/login) [Login](https://www.shopblocks.com/login) - [Get in Touch](https://www.shopblocks.com/pages/contact) [Free Decision Kit Download: The No-Nonsense Guide to Ecommerce Migration](https://resources.symphonycommerce.io/blog/whitepaper-breaking-free-from-compromise-your-guide-to-ecommerce-platform-migration) [back to blog](https://resources.symphonycommerce.io/blog) # Sixfold Growth: How Building Plastics Online Scaled Their Ecommerce Operations with Symphony Read Time **8 mins** | May 12, 2025 1:04:16 PM [mailto:?subject=Sixfold%20Growth%3A%20How%20Building%20Plastics%20Online%20Scaled%20Their%20Ecommerce%20Operations%20with%20Symphony&body=https%3A%2F%2Fresources.symphonycommerce.io%2Fblog%2Fhow-building-plastics-online-scaled-their-ecommerce-operations-with-symphony](mailto:?subject=Sixfold%20Growth%3A%20How%20Building%20Plastics%20Online%20Scaled%20Their%20Ecommerce%20Operations%20with%20Symphony&body=https%3A%2F%2Fresources.symphonycommerce.io%2Fblog%2Fhow-building-plastics-online-scaled-their-ecommerce-operations-with-symphony) [![Building-Plastics-Online-Ltd.png](https://resources.symphonycommerce.io/hs-fs/hubfs/Marketing/Customers/Building%20Plastics%20Online/Building-Plastics-Online-Ltd.png.png?width=600&height=228&name=Building-Plastics-Online-Ltd.png.png)](https://www.plasticbuildingsupplies.com/) --- THE CLIENT ## Building Plastics Online Building Plastics Online is a nationwide distributor of plastic building products, including fascia, soffit, guttering, cladding, polycarbonate roofing, and more.  With over **300 click-and-collect locations across the UK**, the business needed a robust and scalable ecommerce solution to match its operational growth. After encountering growing limitations with their previous EKM platform - hindered by an outdated backend, basic feature set, and poor customer support - **Building Plastics Online made the strategic decision to migrate ecommerce platform to Symphony**.  Since making the switch, the business has seen transformative online sales results: - **Ecommerce turnover is now six times higher** than before the migration - **Over 100,000 orders** have been successfully processed via the platform   ## Challenges Before migrating to Symphony Commerce, [Building Plastics Online](https://www.plasticbuildingsupplies.com/) faced several critical challenges that limited their ability to grow and serve their customers effectively: - **Outdated Technology**: The EKM platform lacked the modern capabilities needed to support a high-volume, multi-location ecommerce operation. - **Limited Features**: Managing thousands of SKUs and a broad product offering was inefficient and inflexible. - **Poor Customer Support & Lack of Expertise**: Limited access to ecommerce guidance made it difficult to optimise the site or drive growth. - **Inflexible Delivery Options**: Handling over 300 click-and-collect locations was a major logistical challenge due to platform constraints. --- ![Building Plastics Online - webpage](https://resources.symphonycommerce.io/hs-fs/hubfs/Marketing/Customers/Building%20Plastics%20Online/Building%20Plastics%20Online%20-%20webpage.webp?width=2874&height=1416&name=Building%20Plastics%20Online%20-%20webpage.webp) ## Solution Partnering with Symphony empowered [Building Plastics Online](https://www.plasticbuildingsupplies.com/) with a future-ready ecommerce ecosystem tailored to their unique needs. Key enhancements included: - **Modernised Ecommerce Platform**: A robust system built to efficiently handle thousands of SKUs, with a seamless and intuitive interface for customers. - **Scalable Click-and-Collect Functionality**: Customers can now easily select from **over 300 nationwide pickup locations**, streamlining purchase processes. - **Advanced Online Payments Integration**: Support for major payment methods including **credit/debit cards, Apple Pay, Google Pay, PayPal, and Klarna**. - **Boosted Operational Efficiency**: With **over 100,000 orders processed**, the platform has scaled effortlessly to match business growth. - **Improved Support and Stability**: Symphony has provided ongoing strategic support, helping to improve visibility, drive customer acquisition, and ensure reliable site performance - enabling the team to focus on expanding their reach. --- Symphony has transformed the way we do business online. The platform is robust, easy to use, and has allowed us to scale quickly while offering a much better experience to our customers. We couldn’t be happier with the results. **Anthony O’Sullivan** Managing Director, Building Plastics Online ## Outcomes Since migrating to Symphony, [Building Plastics Online](https://www.plasticbuildingsupplies.com/) experienced significant results: - **Ecommerce turnover is now six times higher** than on their previous platform - Operations have become **more efficient and scalable** - The **customer experience has been significantly improved** across product discovery, checkout, and fulfilment --- --- ## Discover how we can help evolve your ecommerce [Get In Touch](https://www.symphonycommerce.io/pages/contact) ![](https://resources.symphonycommerce.io/hubfs/favicon-white-bg.ico) [mailto:marketing@symphonycommerce.io](mailto:marketing@symphonycommerce.io) ##### Symphony Commerce Insights Commerce Without Compromise: that’s our mantra at Symphony. Our insights break down the latest industry trends, digital innovations, and business strategies shaping the future of ecommerce. Share the Love [mailto:?subject=Sixfold%20Growth%3A%20How%20Building%20Plastics%20Online%20Scaled%20Their%20Ecommerce%20Operations%20with%20Symphony&body=https%3A%2F%2Fresources.symphonycommerce.io%2Fblog%2Fhow-building-plastics-online-scaled-their-ecommerce-operations-with-symphony](mailto:?subject=Sixfold%20Growth%3A%20How%20Building%20Plastics%20Online%20Scaled%20Their%20Ecommerce%20Operations%20with%20Symphony&body=https%3A%2F%2Fresources.symphonycommerce.io%2Fblog%2Fhow-building-plastics-online-scaled-their-ecommerce-operations-with-symphony) You May Like These ## Related Articles ![](https://resources.symphonycommerce.io/hs-fs/hubfs/Marketing/Blog%20Image%20Content/Frustrated%20Migrators/12%20-%20tiger%20feet%20-%20tigers-eye.jpg?width=700&name=12%20-%20tiger%20feet%20-%20tigers-eye.jpg) Insight Blogs ### [Case Study Spotlight – How Tiger Feet Doubled Their Revenue With A Transformed Digital Commerce Ecosystem](https://resources.symphonycommerce.io/blog/case-study-spotlight-how-tiger-feet-transformed-its-digital-commerce-ecosystem) Tiger Feet, a leading wholesaler in the UK and Ireland, made the bold move to upgrade its ecommerce ... Read More ![](https://resources.symphonycommerce.io/hs-fs/hubfs/Marketing/Case%20Study%20Image%20Content/GSC%20Computers%20logo%20-%20square.png?width=700&name=GSC%20Computers%20logo%20-%20square.png) Case Studies ### [How GSC Computers Achieved 950% Ecommerce Growth via Symphony Commerce](https://resources.symphonycommerce.io/blog/how-gsc-computers-achieved-950-ecommerce-growth-with-symphony-commerce) Since launching with Symphony Commerce, GSC Computers has achieved more than 950% growth in online r... Read More ![](https://resources.symphonycommerce.io/hs-fs/hubfs/Marketing/Blog%20Image%20Content/Keys%20passkeys%20security%20passwords.png?width=700&name=Keys%20passkeys%20security%20passwords.png) Insight Blogs ### [More Security, More Sales: How OTPs Drive Buyer Confidence and Conversion](https://resources.symphonycommerce.io/blog/more-security-more-sales-how-otps-drive-buyer-confidence-and-conversion) One-Time Passwords signal to users that your ecommerce platform is secure and aligned with expectati... Read More [![logo-mark-symphony-commerce-black-ergb](https://resources.symphonycommerce.io/hubfs/logo-mark-symphony-commerce-black-ergb.svg "logo-mark-symphony-commerce-black-ergb")](http://www.symphonycommerce.io) 1 St Peter's Square Stockport, Greater Manchester SK1 1NZ [(+44)161 399 7467](tel:01613997467) © Symphony Commerce 2026. Symphony Commerce is a registered trademark of Symphony Commerce Limited, which is a company registered in England and Wales with company number 07203628. ![UKAS QR Code](https://resources.symphonycommerce.io/hs-fs/hubfs/UKAS%20QR%20Code.png?width=120&height=120&name=UKAS%20QR%20Code.png "UKAS QR Code") Scan to verify certification via UKAS [![ISO 27001 Certificate obtained by Symphony Commerce](https://resources.symphonycommerce.io/hs-fs/hubfs/27001%20RGB%20White.png?width=120&height=120&name=27001%20RGB%20White.png "ISO 27001 Certificate obtained by Symphony Commerce")](https://certcheck.ukas.com/certification/f49620c0-b5d4-57f4-b933-f1b4e46e9535) ISO/IEC 27001:2022 Certified  Certified by Amtivo Group Limited, an accredited certification body under UKASCertificate No. 271332 ###### EXPLORE - [Why Symphony?](https://www.symphonycommerce.io/pages/why-symphony) - [Customer Success](https://www.symphonycommerce.io/pages/customer-success) - [Features In Focus](https://www.symphonycommerce.io/pages/features-in-focus) - [Integrations](https://www.symphonycommerce.io/pages/api-integrations-to-power-up-your-ecommerce) - [Pricing](https://www.symphonycommerce.io/pages/pricing) - [Symphony Pay](https://www.symphonycommerce.io/pages/symphony-pay) - [Partnerships](https://www.symphonycommerce.io/pages/ensemble) - [Case Studies](https://www.symphonycommerce.io/pages/case-studies) - [Symphony API](https://api.symphonycommerce.io/) - [Governance](https://www.symphonycommerce.io/pages/governance) - [Insights Hub](https://resources.symphonycommerce.io/blog) - [Knowledge Base](https://resources.symphonycommerce.io/knowledge-base) ###### FIND OUT MORE - [Trust Center](https://app.drata.com/trust/ae7911f3-38d4-4011-8f60-d3e97e2554d8) - [Privacy Policy](https://www.symphonycommerce.io/pages/privacy-policy) - [Website Terms and Conditions](https://www.symphonycommerce.io/pages/website-terms-and-conditions) - [Product Terms and Conditions](https://www.symphonycommerce.io/pages/product-terms-and-conditions) - [Cookie Policy](https://www.symphonycommerce.io/pages/cookie-policy) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Symphony Commerce Insights", "url" : "https://resources.symphonycommerce.io/blog/author/insights" }, "dateModified" : "2025-05-12T12:04:16.048Z", "datePublished" : "2025-05-12T12:04:16.000Z", "headline" : "Sixfold Growth: How Building Plastics Online Scaled Their Ecommerce Operations with Symphony", "image" : [ "https://resources.symphonycommerce.io/hubfs/Marketing/Customers/Building%20Plastics%20Online/Building%20Plastics%20Online%20logo%20-%20square.jpg" ], "mainEntityOfPage" : { "@id" : "https://resources.symphonycommerce.io/blog/how-building-plastics-online-scaled-their-ecommerce-operations-with-symphony", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://resources.symphonycommerce.io/hubfs/logo-mark-symphony-commerce-black-ergb.svg" }, "name" : "Symphony Commerce Limited" } } ```